15 October 12pm SGT / 3pm AEDT
Optimizing x-border business potential in APAC
Challenge : balancing growth and fraud protection for APAC business players
Coronavirus accelerated the shift to digital economy. To stay afloat a lot of companies had to relocate their budgets from brick-and-mortar activities to digital strategies
According to a recent forecast by Forrester, online retail sales in Asia Pacific will grow from $1.5 trillion in 2019 to $2.5 trillion in 2024. Asia Pacific is forecasted to outpace the rest of the world, representing a whopping 64.3% of global e-commerce spending.
Digitization is borderless. However, cross-border activities even though bring new streams of revenue also bring new challenges. One of those challenges – knowing your real customers and decreasing the risk of becoming a target of fraud.
According to a report from FIS 84% of merchants in APAC reported losses in revenue due to payment fraud, with synthetic identity fraud and account takeover fraud were ranked top in causing operational and revenue losses.
Cross-border purchases are the leading cause of online payment fraud; accounting for over 47% of fraud losses in 2021.
So what are the best practices in fraud detection that won’t scare away the customers, yet protect the company from large financial losses?
Finding a good balance between embracing the new market potential and keeping onboarding and transactions smooth, and secure, is key. Past practices of doing basic identity checks and submitting government ids to onboard customers is no longer good enough. Other data and verification sources must be employed, especially in cross-border verification of clients.
This webinar will
Jointly with Ekata we will highlight next generation breakthroughs and solutions that help business to secure best practice onboarding and transacting. We will focus on key developments in Europe, America and Asia. We look at ASEAN/ANZ initiatives and discuss how markets and partners could speed-up to keep ahead of next level fraud and cybercrime in transacting.
Join and learn from top expertise from Asia & Europe!
Economic Crime Manager
Australian Payments Network
| Sydney
>>
VP & GM,
Ekata
| Singapore
>>
Executive Advisor Worldline
| Frankfurt
(Moderator)
>>
SVP of Identity,
Risk & Fraud
OVO
| Jakarta
>>
APC HardTalk
Check out our interview with Tom Donlea, VP and GM of APAC, Ekata.
Organizations Represented: |
|
Firma Foreign Exchange Corporation |
Icddrb |
NAB |
ITSEC Asia |
JPMorgan Chase Bank NA |
Japan Airlines |
Identitii |
Hotel and resort |
PayMaya Philippines, Inc. |
Cassia Cottage Inc., |
Genting Corporate services |
Visa Inc |
Gucci |
Equifax |
TRAXX Payments Pte Ltd |
Sawasdeeshop |
Hong Kong International Theme Parks Limited |
FIS |
Stylemyle |
Worldline |
Grab Digibank – GXS |
ACI Worldwide |
Hewlett-Packard Enterprise |
Kapronasia |
BLoyalty Sdn Bhd |
Soft Space Sdn Bhd |
Seek |
HiTRUST |
PayMongo |
UOB |
Philippine Postal Corporation |
Softtek |
LDS |
Inform |
Toffs Technologies |
FINTRAIL |
Ploutos Strategic |
ISOFT |
Enterprise IT News |
AIMS Financial |
B.N.Bahadur Institute of Management Sciences |
Afterpay |
Soft Space |
Commonwealth Bank of Australia |
CKO |
Apn |
Singapore Airlines Limited |
Chope |
Red Dot Payment Pte Ltd |
HSBC |
TejaSoft Innovations Pvt. Ltd. |
Payreto |
Cured secure solutions |
Fave Asia Technologies |
Jaygan Fu Ponnudurai is currently the CEO of OVO, Indonesia’s largest digital payments, rewards, and financial services platform. Within his role, Jaygan is responsible for the company’s strategy and overall performance as OVO strives to drive financial inclusion and expand digital payments to support the Indonesian people.
Over his 14-year career, Jaygan has held numerous strategic and operational positions, most recently as Chief Commercial Officer at OVO. Prior to joining OVO in 2018, he held various strategic roles at Grab from 2013-2018, including Deputy Regional Head of 2 Wheels Business (Bike and Express), Country Head of Malaysia and Head of Operations. He also worked as a Consultant at Accenture (2009-2013). He began his career at International Data Group as a Market Analyst in 2007.
Jaygan earned his Master of Engineering from the University of Melbourne after completing his Bachelor degree at Multimedia University, Malaysia.
Dr Leah Farrall is an Economic Crime Manager with the Australian Payments Network. She has over twenty years national and international experience in crime and intelligence analysis across corporate, government and research sectors.
Prior to joining the APN, Dr Farrall was the Coordinator Online Harms Insights at the Office of the eSafety Commissioner. In addition to her consulting work, she has previously worked as a Manager, Financial Crime Intelligence Unit at one of Australia’s largest banks, as a Senior Researcher at the Australian Parliamentary Library providing advice and analysis directly to members of Australia’s Parliament, and as a Senior Intelligence Analyst at the Australian Federal Police. Throughout the course of her career, Dr Farrall has worked and/or lived in Egypt, Hong Kong, Indonesia, the United Kingdom, the United States, Switzerland, Sweden, and New Zealand.
Dr Michael Salmony is Executive Adviser to the Board at Worldline SE, Europe’s leader in financial processing and transactional services, which processes over 17 trillion Euro per year. He is an internationally recognized leader on strategy of business innovations in digital and financial services.He is board-level adviser to major European banks, industry associations and European finance bodies.He regularly helps shape future directions in European decision making bodies e.g. European Commission, EPC, ERPB, and further national and international boards. His views are much in demand as keynote speaker at international events and he appears on TV/Radio/all electronic media on advances in finance and is quoted extensively (e.g. Financial Times, Harvard Business Manager, New Scientist, The Economist and by business schools and governments from Ghana to Malaysia). He has published much own original work which has been translated into many languages including German, Italian, Dutch, Finnish, Polish, Danish, Russian, Chinese and Japanese. Previous positions include Director Business Development of leading national central bank (Bank of the Year, Best Innovator Award). Before entering the world of finance,he was instrumental in setting up IBM’s European Network Centre for the convergence of IT, telecommunications and media and helped transform companies and business models in many industries (publishing, TV/radio, utilities, national rail, etc.) as IBM’s Director of Market Development Media and Communications Technologies. He studied at the University of Cambridge and is married with two millennial children
Tom leads the efforts to expand the global recognition of Ekata into APAC, including opening an office in Singapore in early 2020. He focuses on key partnerships and strategic accounts in eCommerce, online lending, and fintech. Before this, he was a self-proclaimed Whitepages Pro evangelist.
Tom was recently selected by the Merchant Risk Council (MRC) to help launch the Asia Pacific chapter from Singapore.
Peter is the Chief Payments and Operations Officer with Australian Settlements Limited (ASL).
ASL is an organisation that was founded on the principles of mutuality, and ASL is committed to the principle of “by Members for Members”. Through our Memberships of AusPayNet, BPAY, the Customer Owned Banking Association (COBA), eftpos Australia, the NPP, SWIFT and VISA we strengthen our Members’ voice on payments issues, ensuring choice and competition for the industry, and enabling Members to participate on an aggregated basis to lower cost and improve services.
With more than 20 years’ experience the Payments industry in Australia and overseas, and through his career working with Financial Institutions, vendors and consulting firms, Peter brings to ASL his deep knowledge and experience in strategy and consulting, commercialization, product development and delivery.
Patrick is a Senior Product Manager on the Global Payments Program team in Global Liquidity and Cash Management (GLCM). He joined HSBC in 2017 and leads the planning and execution of a portfolio of regulatory, risk mitigation and payments product developments across product lines and regions, including the GLCM ISO20022 and SWIFTgpi programs. Patrick is a member of the Payments Market Practice Group (PMPG) since 2021, and Cross Border Payments and Reporting Plus (CBPR+) working group since the group’s inception in 2019, representing the Hong Kong SWIFT community.
With over 20 years of domestic and global payments experience, Patrick is an expert in business, operation and technical domains. He has served locally in Hong Kong and other major international markets, as well as regional roles in Asia.
Prior to joining HSBC, Patrick was responsible for consulting and professional service businesses across Asia Pacific that cover financial messaging, payments, fintech/blockchain, regulatory reporting and compliance product suppliers. He was also with SWIFT for 18 years, and his last role was the Regional Head of Consulting and Training. He also held different positions in post-sales and pre-sales support areas in the financial solution industry. Based in Hong Kong, Patrick has an MBA degree from The University of Hong Kong and a BS degree from the Lehigh University, USA.
Following his MSc in Astrophysics, Daniel McLean moved into the area of payments. From 2006 – 2011 he worked in financial services for Accenture, specialising in large-scale payment implementation projects. He moved to the Central Bank of Ireland in 2011 and played a key role in developing the Irish National Payments Plan. In 2013 Daniel joined the ECB, where he works in the Market Innovation and Integration Division in the Directorate General Market Infrastructure and Payments. His focus is on the development and implementation of policies to support the catalyst function of the ECB, aiming to ensure the smooth functioning of financial market infrastructures.
Sulabh leads the Global Payments Practice at Accenture.
Sulabh has led several engagements across strategy definition, management consulting and large-scale transformations with a prime focus on payments across several clients. He helps financial institutions and other organizations across the world navigate the shifting payments landscape, combat lost payments revenue, and control and mitigate operational risk throughout the payments value chain.
In his role as Global Payments lead, his remit includes Europe, North America and Growth markets and 5,000 practitioners globally. He is responsible for Global Capability Development for Accenture’s Payments practice including thought leadership, campaign management, training and marketing. Sulabh regularly presents at round tables, seminars and conferences like SIBOS and Money2020 on issues relating to the industry.
Prior to Accenture, Sulabh worked for Capital One in the credit card business in the US.
He has an engineering background and an MBA from INSEAD.
Harry Smorenberg is Founder & CEO of SCC and is an international positioning strategist. He previously worked at Banque Paribas and ABNAMRO and was a director at two leading international strategic consultants. He is a leading contributor to innovation in both the retail and corporate payments and transaction space. He has a solid background in Cash- & Treasury Management. With that he is actively involved with repositioning the finance functions and the role of (new) technology. He is also expert in retirement management (pension scheme development and ageing issues). Harry is Founder and Chairman of AgingFinance.com.Next to that he is working actively on improving financial literacy and financial inclusion (a.o. solutions in areas like communication & education /budgeting/ personal financial planning solutions / pension planning). He also is very much involved withthe‘next generation developments of the way we will work and contribute to society’ (rebalancing work & income / working longer) and thus ‘social innovation’. Harry is Founder of WorldPensionSummit and the GlobalPaymentSummits (EMEA, ASIA, Oceania). Harry’s latest initiative as founder and chair is the Transaction Innovation Forum in Japan. He is also a columnist and guest speaker, sits on several advisory boards (such as GFLEC- Washington / NIBUD – Netherlands / CAFF50.net – Beijing / P&I – New York) and regularly publishes in leading international media. Contact: harry@smorenberg.nl
Launched to the Australian public in February 2018, the New Payments Platform provides Australian businesses and consumers with a fast, flexible, data-rich payments system for making their everyday payments, and provides a platform for future growth and innovation.
Prior to joining NPP Australia Ltd, Adrian was General Manager, Product & Service at Cuscal Ltd. Adrian was responsible for all product management and operational functions, marketing, sales, and client service.
Cuscal was a founding participant of the Real Time Payments Committee and Adrian was one of several senior staff deeply involved in the design, development and governance of Australia’s NPP.
Tanja is managing central Hub for clearing and settlement of payments in CEE region for Erste Group (covering Austria and Austrian Savings Banks, Czech Republic, Slovakia, Romania, Hungary, Croatia, Serbia, Slovenia, as well as Branches like Hong Kong, New York etc.).
Further Tanja is managing Erste Group reach to PAN European Clearing Houses and correspondent banks.
Major focus is to drive and develop Group Payments Strategy and Strategic Customer Lifecycle Management for back office digitalization, improving the operational efficiency and optimizing the cost base across Erste Group.
Among others, Tanja is Business Owner for ISO Migration Project (Group and Local in Austria).
In his role, Chee Wai is responsible for spearheading the acquisition and usage of Nium’s consumer and SME business arm, InstaReM. He is now charting the next wave of growth initiatives in neobanking and cards within the retail business.
Before joining Nium in 2018, Chee Wai worked at Singapore’s preeminent telecom provider Singtel as a founding member of its digital payments arm Dash. Singtel Dash was an early mover in 2012 when Apple Pay had not even existed in Singapore, and Chee Wai partook in product development and program management, delivering mobile payment services from the ground up.
Chee Wai was with Singapore’s Infocomm Development Authority before Singtel and worked on the formulation and the execution of strategic national policies to spur the adoption of e-payments in Singapore. He had also held roles in OCBC and Accenture.
Chee Wai graduated with a Bachelor of Applied Science in Computer Engineering from Nanyang Technological University.
When envisioning the future of payments and financial services, Chee Wai would often pen these thoughts and share them in his LinkedIn Articles and posts.
Rico is a seasoned banker with more than a decade of experience in banking business with exposure to both Corporate and Consumer Banking – in the past recent years have been focusing on strategic marketing areas.
Specialties: Marketing strategy and implementation for Consumer Banking that includes Credit Card, Retail Banking and Consumer Finance.
e-Channels business development (Internet Banking, Mobile Banking, ATM & Payment Channel) and customer adoption.
Pinar Ozcan is Professor of Entrepreneurship and Innovation at Saïd Business School, Oxford University. She is also the academic director of the Oxford Future of Finance and Technology (Fintech) Initiative at Oxford.
Pinar specializes in strategy, entrepreneurship, and technology markets. Her current research includes AI and business models in fintech, open banking and digital disruption in banking, and the rise of big tech platforms.
Pinar completed her Ph.D. at the Stanford Technology Ventures Program (STVP) at the Stanford University Management Science and Engineering Department, and also holds a Master of Science and dual Bachelors degrees from Stanford.
At Stanford, Pinar directed the AEA Stanford Executive Institute, a summer executive program for the high tech industry for three consecutive years. She also organized the Stanford Entrepreneurship Thought Leaders Seminars, and helped create the Stanford Entrepreneurship Corner for entrepreneurship educators worldwide.
Since completing her PhD, Pinar has received the Excellence in Research Award at IESE, the EFMD Best Teaching Case Award, the IDEA Entrepreneurship Thought Leader Award, and Best Paper Nominations and Awards at Academy of Management Journal and Strategic Management Society. Pinar is also the 2015 recipient of the British Academy Newton Grant for the study of open innovation, the 2016 SWIFT award for the study of the UK Banking industry’s transition into open application programming interfaces (API’s), and the 2016 Best Conference Paper Award at Strategic Management Society.
Stephen Peters is responsible for business development and client engagement for enterprise payments for financial institutions in the ASEAN region. Based in Singapore, he leads and drives client strategy in the real-time payments space for FIS. Stephen has more than 24 years’ experience in the payments domain, having worked with financial institutions both in Australia and Asia. Prior to FIS, Stephen has spent more than 10 years in leading payment vendors including Clear2Pay and ACI Worldwide. At Clear2Pay, he led the team that built the world’s first payment hub and has led the implementations for several large financial institutions in Australia. He has extensive experience with the real-time schemes within Asia Pacific.
JUDA AGUNG is an Assistant Governor of Bank Indonesia and Head of Macroprudential Policy Department. He is previously the IMF Board member (Executive Director for South East Asia Voting Group) and Executive Director of Economic and Monetary Policy Department in Bank Indonesia. Dr. Agung obtained his PhD in Economics from the Department of Economics, the University Birmingham, UK in 1999. He holds a Master degree in Money, Banking and Finance from the University of Birmingham. He has published articles, in the area of monetary policy, banking, and interlinkage between monetary policy and financial sector.
Paul Brisk has over twenty-eight years’ experience working in consumer and retail payments. During this time, he has developed expertise on almost every aspect and component, both business and technical, of the end-to-end payment eco-system, from point of acceptance and the retailer, to acquirer, through to the issuer and consumer, and the role of the payment scheme. Paul’s focus has always been the impact and implementation of emerging technologies to the commerce ecosystem to create stakeholder benefit. For the last 12 months, Paul has been dedicated to building a start-up business in Indonesia that offers services and products to enable organisations to undergo digital transformation through the application of Open Data. Paul is currently Managing Director of the Jakarta based Pembayaran Digital Indonesia. The company is committed to delivering expert knowledge-based services to payment ecosystem stakeholders to aid in the transformation to digital commerce. Prior to Digital Payments Asia-Pacific, Paul established Cotignac Consultancy Services Limited in 2002 – an independent payment technology consulting and services company registered in New Zealand. Cotignac was successful in winning a large national contract with the Association of Banks in Malaysia to manage the market level migration from signature to PIN at POS. This resulted in Paul’s relocation from New Zealand to Kuala Lumpur from August 2014 to August 2017. He has remained based in South East Asia. Paul’s payments career started in 1992 with a decade at Visa International in both Asia Pacific and Europe. This included the opportunity to lead several large cutting-edge projects involving the implementation of chip based electronic purse, EMV chip-based credit and debit cards, multi-application chip cards and both issuer and acquirer infrastructure for secure Internet payments. Now based in Jakarta, Indonesia, Paul concentrates on applying his experience and knowledge to add value and assist the rapid and exciting transformation to digital commerce currently underway in South East Asian markets. His particular focus and passion are delivering services and products to enable the transformation of traditional business models to digital commerce through the application of Open Data.
Amb. Michael W. Michalak joined the US-ASEAN Business Council in September 2015 as Senior Vice President and Regional Managing Director. He oversees the Council’s six offices in the Association of Southeast Asian Nations (ASEAN) from the Council’s regional headquarters in Singapore, and leads the Council’s regional advocacy efforts and engages regularly with key ASEAN policymakers and thought leaders to offer his unique perspective on the k_ey role U.S. businesses can play in ASEAN. He also manages, coaches and develops the Council’s most critical resource: its staff.
Amb. Michalak most recently worked as an independent business consultant focused on Asia and particularly Vietnam. He also served as Senior Advisor to the private sector host committee of the U.S. APEC Year (2011). His diplomatic career with the U.S. State Department spanned more 30 years and included postings to Tokyo, Japan; Sydney, Australia; Islamabad, Pakistan; Beijing, China; as well as Washington, D.C. He served as U.S. Ambassador to Vietnam from August 2007 to February 2011. Prior to his position in Vietnam, Amb. Michalak was Ambassador and Senior U.S. Official to APEC. He also served as Deputy Chief of Mission of the U.S. Embassy in Tokyo. In addition, he received a group award for valor for his actions in time of crisis when the U.S. Embassy in Islamabad was burned down. Amb. Michalak began his career as a research physicist at NASA.
He holds a Bachelor of Science degree in Physics from Oakland University in Rochester, Michigan and a Master of Science degree in Applied Physics from Catholic University of America in Washington, D.C. He received a second Master’s degree in Public Administration from the John F. Kennedy School of Government at Harvard University in Cambridge, Massachusetts. He speaks Japanese and Chinese.
Milan Gauder is Executive Vice President of Product & Innovation Europe based in London. In this role, he is responsible for leading the product development for all Mastercard core and digital products and new payment flows, leading the change to a world where payment options are flourishing, while security, privacy and superb user experience are at paramount importance for the consumers. Previously he has led the Services verticals by overseeing the development and implementation of innovative new products in digital Authentication, Fraud prevention, Digital Identity, card benefits and reward systems.
Milan joined Mastercard in 2005 as an Account manager and has subsequently held a number of positions within the company. These include managing the Budapest office as Country Manager and both Budapest and Prague offices as Cluster Manager heading Emerging Payments for Europe. After this he moved to Dubai where he led product development, marketing and Advisory for the Middle East and Africa region.
Prior to joining Mastercard, Milan worked on consultancy projects in the banking sector, holding positions at Deloitte Consulting and McKinsey & Company.
As Chief Executive of Payments NZ and the Payments NZ API Centre™, Steve is responsible for ensuring the New Zealand payments industry remains innovative, progressive, interoperable and self-governing. He came to the role with extensive experience in senior executive roles through a career spanning more than three decades in industries as diverse as finance, energy, and consultancy services.
Prior to joining Payments NZ in January 2014, Steve served as General Manager Marketing, Sales and Customer Services with funds management company Gareth Morgan Investments. From GM and other leadership roles to founding and running a number of businesses, Steve is experienced in all aspects of business management, marketing and sales, and technology development and transfer. He has also had direct senior management experience in a leading payments business responsible for the processing of $3b worth of value per year. Steve holds a Bachelor of Commerce and Administration (BCA) from Victoria University of Wellington.
Vishal believes in challenging status quo and thinking creatively in problem solving. Currently, he is heading Data and Analytics Compliance Transformation at Citibank. Vishal advocates proactive, risk based forward compatible approach towards controls and compliance to harness the true potential of Artificial Intelligence and Data Analytics (AIDA) as one of the key business drivers. On daily basis, Vishal deals with subjects around eliminating data silos, accelerating AIDA adoption, improving data privacy, shaping internal policies and contributing to AIDA related regulations.
Kalliopi Spyridaki is Chief Privacy Strategist at SAS, the leader in data analytics. She joined SAS in 2007. In her role today, Kalliopi focuses on public policy and privacy compliance in Europe and Asia Pacific.
Kalliopi works with regulators and policymakers to help shape laws and government policies related to data and artificial intelligence that impact SAS and its customers. She also assists with SAS’s privacy compliance program aiming to ensure that SAS remains in the forefront of global privacy requirements.
She feels the most intriguing part of her work is striving to bridge the gaps between the making of a law, its implementation and the rapid pace of technology evolution with its transformative power for business and our society.
Kalliopi has lived in Brussels since 2002. Before joining SAS, Kalliopi worked as a legal adviser and public policy expert in various firms and organisations focusing on data protection law, competition law and consumer law. She holds a law degree from the University of Athens, Greece and a master’s degree from the University of Tübingen, Germany. She is a member of the Athens Bar Association. Kalliopi speaks four languages.
Davide Corda is a Senior Director within the Group Data Office of Intesa Sanpaolo with responsibility over the Group Data Transformation plan and platform. The Data Transformation Plan is an ongoing multiyear big data programme to integrate data supply chain for all core governance and regulatory processes and foster data exploitation using reporting, analytics and AI. Before joining Intesa Sanpaolo, Davide was Managing Director at Accenture Digital where he was Head of Applied Intelligence Delivery for UK & Ireland and European Lead Solution Architect for Analytics. During the course of 20+ years in the Data & Analytics sector across all industries, he has accumulated extensive experience of designing and implementing analytics solutions for large multi-national organisations, with a particular focus on data strategy, artificial intelligence, business intelligence, data warehousing, data governance, big data architectures & platforms.
Yeong Zee Kin is Assistant Chief Executive (Data Innovation and Protection Group) of the Infocomm Media Development Authority of Singapore (IMDA) and Deputy Commissioner of the Personal Data Protection Commission (PDPC)
In his capacity as Assistant Chief Executive (Data Innovation and Protection Group), Zee Kin oversees IMDA’s Artificial Intelligence and Data Industry development strategy. This is one of four frontier technology areas IMDA has identified for its transformational potential for a Digital Economy. The other three are cybersecurity, the Internet of Things, and immersive media. In his role as an AI and data analytics champion, Zee Kin’s work includes developing forward-thinking governance on AI and data, driving a pipeline of AI talent, promoting industry adoption of AI and data analytics, as well as building specific AI and data science capabilities in Singapore.
As the Deputy Commissioner of PDPC, Zee Kin oversees the administering and enforcement of the Personal Data Protection Act (2012). His key responsibilities include managing the formulation and implementation of policies relating to the protection of personal data, as well as the issuing of enforcement directions for organizational actions. He also spearheads the public and sector-specific educational and outreach activities, to raise both awareness and compliance in organizations and individuals in personal data protection.
David is the Senior Advisor for Data and Artificial Intelligence at UnionBank Philippines.
Concurrently David is an external advisor to Singapore’s Corrupt Investigation Practices Bureau (CPIB) in the capacity of Senior Advisor (Artificial Intelligence) and to Singapore’s Central Provident Fund Board (CPF) in the capacity of Senior Advisor (Data Science).
Prior to his current roles, David was Monetary Authority of Singapore (MAS) first appointed Chief Data Officer and Head of Data Analytics Group reporting to the agency Deputy Managing Director for Financial Supervision and subsequently Special Advisor (Artificial Intelligence) reporting to Deputy Managing Director for Markets and Development. In these roles he led the development of the AI strategy both for MAS and Singapore’s financial sector as well as driving efforts in promoting open cross-border data flows.
David has extensive exposure and experience in both industry and academia and he has consistently applied advanced technology with an analytical mindset to shape and deliver new innovation. David holds a PhD in Computer Science in the field of Machine Learning from the University of Southampton and graduated from Royal Holloway, University of London with First Class Honors B.Sc. in Computer Science and Artificial Intelligence. Out in the “field”, David is more likely to consider himself a data artist instead of a pure data scientist.
Piet has a degree in economics at the University of Amsterdam. After his study Piet joined the Dutch Central Bank, in which he held several senior management positions in economic research, economic and monetary policy and payments, lastly as a member of the Payments and Settlement Committee of the Eurosystem.
In 2004 Piet joined Currence, the then newly established Dutch entity for ownership of the Dutch collective payment schemes, including iDEAL. He became its CEO in 2006.
In 2011 Piet became CEO of the newly founded Dutch Payments Association whose members are payment banks and payments institutions in the Netherlands, combining the two CEO positions.
Piet chairs several steering and stakeholder groups on innovative payments in the Netherlands. For example the, recently finished, Instant Payments programme, iDEAL innovations (the largest online banking epayments system in Europe) and the national digital banking identification and authentication service (iDIN).
In his capacity as CEO he is also involved in other innovations in Dutch Payments landscape and participates in a lot of national and international meetings on payments
Wilko Bolt is a Senior Economist in the Economics and Research department at De Nederlandsche Bank in Amsterdam and Professor of Payment Systems at the Vrije Universiteit in Amsterdam. His current research focuses on the payment economics, digital currencies, two-sided markets theory and antitrust implications. He has published in journals such as American Economic Review, European Economic Review, Economic Theory, International Journal of Industrial Organization, and International Journal of Central Banking and Journal of Money, Credit and Banking. Bolt was awarded the Hennipman Prize by the Dutch Royal Economic Association in 2007 for his research.
Alex is the Regional Sector Head for Telecom, Media, and Technology clients at HSBC’s Global Liquidity and Cash Management department, based in Hong Kong. He has over 14 years of experience in transaction banking, global markets, and strategy roles. Alex joined HSBC in Hong Kong and has had over 10 years of transaction banking experience working with clients in the corporate segment covering consumer, retail, healthcare industries before transitioning to an internal strategy and business management role. His passionate interest in technology has led him to his latest role leading an experienced regional team across Asia Pacific.
Prior to joining Payments NZ in January 2014, Steve served as General Manager Marketing, Sales and Customer Services with funds management company Gareth Morgan Investments. From GM and other leadership roles to founding and running a number of businesses, Steve is experienced in all aspects of business management, marketing and sales, and technology development and transfer. He has also had direct senior management experience in a leading payments business responsible for the processing of $3b worth of value per year. Steve holds a Bachelor of Commerce and Administration (BCA) from Victoria University of Wellington.